Reference

Your privacy terms at doyanqq

This privacy policy explains what we collect when you open an account, move through live tables like Live Roulette, or enter slot rooms such as Mega Fishing, and…

Account dataCookie usePayment tracesChange requests
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doyanqq Your privacy terms at doyanqq
CONTACT ROUTES

Where to reach us privately

For privacy questions, you can reach us by live chat, email, or the request form inside your account settings.

Live chat Open live chat from desktop or mobile, send your registered phone number or email…
Email Write from the address on your account and include your username, so we can…
Account form Inside account settings, submit the privacy request form after login.
SECURITY AND RETENTION

How we keep records controlled

We keep privacy controls close to the account, not hidden in a separate maze. Cookies help remember language, last room, and login state; device checks help us spot a new browser; and…

Account checks

Before we show private records, we ask for the registered contact and a one-time code. That protects the account if someone opens the page from another device or browser.

Cookie choices

Our cookies keep language, last room, and session state on Chrome, Safari, and Android browser, so you do not repeat the same steps each time you return to the lobby.

Device trace

We log device type, IP region, and session time to spot unusual access. Those signals help us compare a new phone or laptop with the devices you normally use.

Payment records

DANA, OVO, GoPay, and QRIS create a transaction reference and time stamp that we attach to your account. We keep that trail so privacy requests can be checked against the right payment.

Record keeping

We retain account and transaction records only as long as needed for settlement, disputes, and local legal duties. After that period, we remove or anonymise what we no longer need.

Change requests

If you want a copy, correction, or deletion request, contact us from chat or email. We verify the account first, then send the result to your registered channel.

Privacy questions people ask most

These are the questions we hear most when someone checks the policy before opening an account. The answers below focus on account data, cookies, device traces, payment references, and how you can ask for a copy or correction. We keep the same handling rules for Indonesia and apply local law where it permits access or data use.

We collect the contact details you submit, the device and browser you use, and the records needed to match DANA, OVO, GoPay, or QRIS activity to your profile. We do not ask for more than the account needs.

Yes. Send the request through live chat or email from your registered contact, then confirm the account when we ask. We reply with the available record set after the check is complete.

Cookies remember language, login state, and the last page you opened on Chrome, Safari, or Android browser. They help the account stay consistent across devices, and you can clear them through your browser if needed.

We keep the reference number, time stamp, and account match for each payment method so we can confirm a request and answer later questions. Those records stay in the account file only for the needed period.

We keep records only while they are needed for account handling, dispute checks, and local legal duties. After that, we remove or anonymise the parts that no longer have a purpose.

Use the account form, live chat, or email, then verify your identity with the contact on file. Once we confirm the request, we update or remove the matched record and tell you the result.

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